Hospitality Customer Service Training

FREE training sponsored by Discover Kalispell!

Registration is required, sign up by clicking the link for each session below:

Wednesday, May 18th, 8am – 10am at the Hilton Garden Inn, Kalispell

Wednesday, May 25th, 6pm – 8pm at the Hampton Inn, Kalispell

Thursday, May 26th, 1pm -3pm at FVCC Arts & Technology Building (ATB)

This interactive training curriculum provides increased knowledge and tools in these content areas:

  • The Fundamentals of Hospitality & Service
  • Finding Local Resources to be an Informed Host
  • Guiding Our Guests to Recreate and Travel Responsibly
  • Gracefully Navigating Tense Interactions
  • Antidotes to Angry August: Teamwork and Stress Strategy